Talk to potential customers from Dubai, Kuwait City, Doha, Riyadh, Jeddah, Abu Dhabi, and other Arab cities to gain customer insights

We help you get feedback from your audience in the Arab World

Whether you’re aiming to gather insights from participants across the Gulf countries or from individuals just next door, we guarantee access to the right people from our high-quality participant pool for your research needs. 

How it works

We are here to simplify the process of engaging with users from the Arab world. Our streamlined, step-by-step approach ensures you can focus on what truly matters

1

Define the exact audience you need

Use our advanced filters and add your own screening questions to ensure you have the right participants to select from for your research.

2

Hand-pick the participants

Browse through the list of participants that match your criteria and select by reviewing their screener questions, age, gender, job title and more.

3

Select the time slots that work for you

The participants will automatically see the time slots that are available in your calendar and book the session.

4

Sit back, run your research and relax

Never worry about consent forms, terms & conditions, and incentives again. We handle all of that for you.

Start your journey with the right first steps

Gaining customer feedback is pivotal, as it serves as a direct line to your audience’s needs and expectations, enabling you to create more relevant, user-centered products and services that foster loyalty and drive growth.

Insights

Need help conducting the research?

If you find yourself in need of guidance or support in conducting your research, our team at UsersArabia is here to help.

Cultural Insight

Understanding the deep cultural norms, societal expectations, and varying degrees of openness to research in this region is crucial

Expertise

Our researchers are culturally aware, especially concerning the nuances of language, religion, and traditions of our research participants

Proven Results

Our culturally sensitive and scientific approach, combined with a rigorous process, guarantees effective results for your business

FAQs

Quickly find information on the most common queries, covering a wide range of topics to ensure you have a smooth experience.

Participant compensation is managed directly by us, relieving you of the administrative burden. Compensation varies based on the type and duration of the study and is clearly communicated to participants beforehand. We offer a range of incentive options, including monetary payments, gift cards, and vouchers, ensuring that participants are fairly compensated for their time and insights. Payments are processed promptly upon completion of the study to ensure participant satisfaction.

The timeline for booking participants depends on the complexity of your criteria and the availability of suitable candidates. For most projects, we can start recruiting participants within 48 hours of receiving your criteria. For projects requiring highly specialized participants, additional time may be needed to ensure the perfect match. We always aim to keep you updated on the recruitment progress and work efficiently to meet your project timelines.

We are equipped to facilitate a wide range of studies and research methodologies to suit your project’s needs. Our services include:

  • Discovery Interviews: Exploratory conversations designed to uncover user needs, motivations, and behaviours at an early stage.
  • Surveys: Broad data collection tools that can capture quantitative and qualitative insights from a large participant base.
  • Usability Tests: Task-based sessions that reveal how users interact with a product, highlighting friction points and opportunities for improvement.
  • Online Tasks: Assignments that participants can complete remotely, useful for usability testing, diary studies, and more.


Our flexible approach ensures that we can adapt to your specific research goals and requirements, offering tailored recruitment and support services for each methodology.

Participant quality is core to what we do. Each participant has a profile that gives you full visibility into their demographics and availability, so you can handpick the right fit for your study. You also have the option to add your own screening questions to further refine your selection.

We keep an eye on reliability too. Participant performance and feedback are continuously reviewed, helping ensure that those who join your study are engaged, dependable, and deliver high-quality input.

If for any reason you’re not happy with a participant, we guarantee a replacement at no extra cost or a full credit refund for that participant.

The cost per participant varies depending on several factors, including the type of study, the required participant demographics, and the length of engagement. On average, prices can range from $30 to $100 per participant. However, for specialized studies requiring participants with unique skills or in high-demand demographics, costs can be higher. We offer customized quotes based on your project’s specific needs to ensure competitive pricing and value for your investment.

We understand that plans can change, and we strive to be as flexible as possible. For cancellations or rescheduling requests made more than 24 hours before the scheduled start of a study, we can accommodate without any penalty. For changes within 24 hours, we may charge a nominal fee to cover the administrative costs and participant compensation for the inconvenience. We encourage clients to contact us as soon as possible to discuss any needed adjustments.

We support studies that require participants from specific regions, countries, or even cities. Our network is particularly strong across the UAE, Saudi Arabia, Qatar, Kuwait, Oman and surrounding markets. Whether you’re running a broad cross-sectional study or need insights from a particular locale, we can tailor recruitment to suit your geographical focus. Just let us know your preferred participant locations when outlining your project.

Absolutely! Our team specializes in conducting comprehensive research across various domains. We offer a range of services from participant recruitment to data analysis, ensuring that your project’s needs are fully met. Our experienced researchers are adept at crafting study designs, managing data collection, and analyzing results to provide you with insightful and actionable findings. Let us handle the intricacies of research while you focus on leveraging the results.